Pickup checklist

A simple checklist to help renters reduce disputes and have a smooth start to the trip.

Before you arrive
Set yourself up for success.
  • Confirm the pickup location and time window.
  • Bring your driver’s license and a valid ID document.
  • Have your booking confirmation available on your phone.
Vehicle walkthrough
Document condition at pickup.
  • Take clear photos of all sides of the car (include the number plate).
  • Capture close-ups of any existing scratches or dents.
  • Check tire condition and note warning lights on the dash.
Fuel & mileage
Avoid unexpected fees.
  • Record the fuel level at pickup.
  • Confirm any mileage limits or rules for tolls and parking.
  • Keep receipts for refuels if required by the host.
Need help during the trip?
Support and incident reporting.

If anything goes wrong (damage, breakdown, or disputes), contact support as soon as possible and include your booking ID.