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24/7 Roadside Assist

Help when you need it most

Flat tyre, empty tank, or stranded at pickup? Drop your live location and request help in under a minute — we route your incident to operations with full trip context.

Police10111Crime, theft, or immediate dangerAmbulance10177Medical emergency or injury
Acknowledgement
2–5 min
Coverage
Major SA metros
Intake
24/7 logging

Safety first

If there is immediate danger, call 10111 or 10177 first. Use Assist once you are in a safer position.

Help centre →

Request help

Submit an assist incident

We attach your live GPS pin and trip context so operations can coordinate with hosts and support teams. Nearby services and crime heat data are sourced from OpenStreetMap and SAPS public statistics.

What do you need help with?

Select the closest match — you can add detail in notes below.

Selected: Flat tyre

Your live location

Acquiring GPS — your position will appear automatically…

Waiting for GPS…

Nearby services

Live police, hospitals, fuel stops, and mechanics within 12 km — sourced from OpenStreetMap.

Services appear once GPS is active.

Ready to request assistance?

Your live GPS coordinates are attached automatically — no manual pin required.

How it works

Before you submit

  • Pull over safely and switch on hazard lights.
  • Add a landmark if GPS accuracy is weak.
  • Keep your phone line open for callback.

What happens next

  1. 1Your request is logged with a unique incident ID.
  2. 2Operations reviews and assigns the right provider.
  3. 3Status updates appear in your renter or host dashboard.

Live map data

Nearby police, hospitals, fuel, and mechanics come from OpenStreetMap. The crime heat layer uses SAPS Q3 2024/25 contact-crime statistics matched to real police station locations.

Simple process

Three steps to get help

1

Pin your location

Your GPS position is tracked live — the map centres on you automatically.

2

Describe the incident

Choose the issue type and add notes so dispatch knows what to send.

3

Get routed fast

Receive an incident ID instantly — operations and support pick it up from there.

Common assist scenarios

What to include in your notes for faster dispatch.

Flat tyre

Note whether the tyre is punctured or burst, and confirm you are in a safe pull-over zone.

Out of fuel

Share the nearest landmark and whether the vehicle can be moved to a shoulder safely.

Accident / collision

Include injuries, vehicle condition, and whether traffic lanes are blocked.

Security concern

Describe visible threats and whether you have already called emergency services.