Fuel & mileage policy
A practical overview of common marketplace rules. Always follow the listing details shown during booking.
Fuel level
How returns are typically handled.
- Record the fuel level at pickup and return.
- Return the car with the agreed fuel level (often “same as pickup”).
- Keep refuel receipts if you top up close to return time.
Mileage limits
Plan long trips properly.
- Some listings may include mileage limits per day or per trip.
- Excess mileage may incur additional fees.
- If you’re unsure, message the host or contact support before the trip starts.
Tolls, parking, and fines
Responsibility basics.
- Renters are typically responsible for tolls and parking fees during the trip.
- Traffic fines may be passed through if incurred during the booking period.
- Keep receipts for any dispute resolution.
Disputes
What to do if there’s a mismatch.
If the host disputes fuel or mileage, share pickup/return photos and receipts. For help, contact support with your booking ID.